Hopeful Hands, INC
2017 Summer Camp

About Us

Our Vision & Focus:

The Mission of Hopeful Hands is to improve the quality of life for individuals and families in need. Hopeful Hands assists families and youth by providing interventions and support services to them with the goal of their becoming healthy, effective, and self-directed individuals. ________________________________________________________

Hopeful Hands, Inc provides these key services of the “Five Determinants of services quality."


Reliability, The ability to perform the promised services dependably and accurately.

Responsiveness,
The willingness to help customers and to provide prompt service.


Assurance,
The knowledge and courtesy of employees and their ability to convey trust and confidence.

Empathy,
The provision of caring, individualized attention to customers,

Tangibles,
The appearance of physical facilities, equipment, personnel, and communication materials. (Kotter)

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